I’ve just come back from a short trip to the local supermarket, short, happily being the operative word as I chose to be served by a shop assistant – for whom there was no queue- instead of getting in line to use the checkout machines. What are we coming to when we’d rather wait in line to self-serve using a machine instead of interacting with another human and avoid the queuing? What indeed?!…Was it Marina and The Diamonds who sang “I am not a robot” ? unfortunately, I think she’s fast becoming a member of the minority.